Shipping Policy
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the country, ensuring that we provide the highest levels of responsiveness to you at all times.
SHIPPING
We offer Free Shipping.
The time frame for order delivery is divided into two parts:
PROCESSING TIME:
Order verification, quality check and packaging. All orders are sent to the fulfillment center for dispatch within 12 hours after the order is placed.
SHIPPING TIME:
This refers to the time it takes for items to be shipped from our fulfillment center to the destination. The delivery usually takes about 3-7 business days.
TRACKING
- You should receive an email and SMS within 2 business days that your order has been shipped.
- Please click on the tracking number provided in the shipping confirmation email and SMS to track your orders.
ORDERS CHANGES & CANCELLATIONS
If you need to make a change to your order (shipping address, etc) or cancel your order, the request must be sent via email to wecare@notebees.com within 3 HOURS of placing your order.
After 3 hours, all orders are final, including those in which you entered the wrong shipping address – no refunds will be allowed as we have already processed and shipped your order to that address.
